Dear Sir, This is what you wrote to us.
So I got my Blackberry Bold on Tuesday. I had ordered it on Good Friday, around 4pm. Considering the Easter Weekend, that is a HELL of a fucking turnaround. As someone who likes to leave feedback, good AND bad, I decided to e-mail Rogers and just say thanks.
So I got an e-mail back from them today. In it, they included this gem:
In your recent email, you provided us with your feedback regarding your recent order for the BlackBerry Bold. You indicated that you ordered your phone on Friday and with it being Easter weekend you assumed there would be a delay, however you received your order on Tuesday. You wanted to express you appreciation for processing and shipping your order so fast.
Seriously WTF? Did they really need to tell me what I wrote to them? Especially considering the fact that my original e-mail to them is attached to their goddamn message? It makes me feel dumb – “you assmumed there would be a delay…BECAUSE YOU ARE A MORON MUHAHAHHAHA”.
Rogers are back on my shitlist.