Sears.com Follow Up
I wrote last week about how I ordered a TV from Sears.com, then I never got an e-mail or anything, no charges on my credit card etc, and no response to e-mails.
Well on Friday, the exact same TV went on sale again. So I went to buy it. Seconds before I clicked “purchase” I thought “Hmmm I better check my credit card just in case”. And sure enough, that very morning they had billed me for the TV I had bought.
Still not received any order confirmation or tracking information, and I can’t find anything under my account. So absolutely no clue when it will arrive, if it will even arrive.
Seriously it’s 2009 – how can big companies like Sears fuck things up like this.
My Latest Website
I wasn’t really planning on launching any new sites for the rest of the year, however this was one that was in the planning stages for awhile. I’ve been putting in the work slowly over the last few weeks, as the concept of the site is really fun, and different from my usual websites.
As of today it is now live and launched, so it’s time to open it up to the world.
The site is called Dans Casino Blog and I’ll link you all to it in a minute. The premise of it is very simple – on Sundays, I sign up at a new online casino, and deposit $100. Monday through Friday I play at that casino and blog about it, while trying to clear the signup bonus. I either profit or go bust – either way, i write about it over those 5 days. Then at the end of the week I also do a review of the casino.
So yeah – hopefully a fun site to read. Go read now and subscribe to the daily blog newsletter: Dans Casino Blog. ANd if you have Twitter, Stumble Upon, Digg etc accounts I’d love a link!
Detective Hamrick makes a return
I hate ebay. I mean, I really fucking hate it. They’ve made improvements in their time, but there’s still so many problems, so many scummy sellers out there. Ones who pray on the innocent, the people that see an item at “$5.50” and assume shipping is going to be regular shipping – not $26.50 to ship an item two cities over.
So it’s nice when I get a chance to get some revenge on these fuckers.
Janise ordered an item back in August from a seller – some kids webkinz toy or something. Dude lives in Oklahoma. He never sent the item, then gave bullshit excuse after bullshit excuse – his mother was in the hospital, his mother died etc etc. What was worse was he finally sent the item, but it got returned – and rather than you know – send it again – he’s decided to ignore e-mails for the last couple of months now. He basically managed to bullshit Janise long enough so that he was able to get by the Paypal 45 day dispute time, and the ebay one. Dude now thinks he’s got off scot-free.
Fuck that.
The item is only worth $30, but man it’s a matter of principle. And really – it’s not too hard. This person, who signed up behind what is basically an anonymous e-mail address and kept their details all private, is private no longer. I have their name, their relatives names, all their phone numbers, their addresses – I even know where they work.
Time to go to work!
Sears.com Is Awesome
I’ve been looking for a new 32″ LCD TV for the bedroom, and saw a deal on Sears website for just $400 CDN. Sweet deal, so I went ahead and ordered it. I didn’t get an order confirmation number, but was told I would get an e-mail with all my order information. Well of course I didn’t, and I go into my account and there’s no way to view order history or anything like that.
So I went ahead and e-mailed them. No response. Sent a few e-mails now, still nothing. No charges on my credit card yet, so I have absolutely no fucking idea if I have a 32″ TV on its way or not. I could probably just call them – but that really defeats the whole purpose of ordering online.
It really bugs me when you see online businesses run so crappy. Best Buy and Future Shop I believe are still the same way – when you go to buy something you can’t just log into your old account – you have to log in, then provide an old order number, or you have to open up a whole new fucking account.
This is why Amazon are still the fucking top online retailer – because they know what they are doing. Online ordering isn’t an afterthought for them – it’s their whole business. That’s the problem with a lot of these retailers – the online stuff still isn’t priority, when in reality it is 2009 and it really fucking should be. It really shouldn’t be that hard to respond to an e-mail, provide an account history etc yet so many of them half-ass it that it just breaks any trust you have with the store.
These places really need to get their acts together.